The Academy for South-East Sicily Hosts
Practical guides, operational tutorials and professional strategies to publish better, get more bookings and successfully manage your property.
FIRST STEPS
5 guides available
Start from Here
The essential guides to set up your account, publish your property, and start receiving booking requests.
The 10 Photos You Can't Miss in Your Listing
Photos are crucial for attracting guests. Discover which images to upload to enhance your property and increase bookings.
How to Write a Description that Encourages Guests to Contact You
Describe unique and engaging experiences at your property, evoking emotions and sensations to attract guests and encourage them to reach out.
How to Achieve 100% Completeness for Your Listing
Discover how to complete all the required sections of the platform and achieve 100% completeness for your listing to gain greater visibility and credibility.
Complete Checklist for Publishing a Property Without Errors
Check your property using the checklist to prevent errors, speed up the approval process, and enhance its visibility.
How to publish your first property on Marzamemi
Publish your property in just a few steps: register, select the type, fill in the information, upload images, define services and rates, then publish!
OPERATIONAL MANAGEMENT
5 guides available
Property Management
Practical guides for managing listings, photographs, availability, calendar, and information about your property.
How to Create Clear and Effective House Rules
Clear house rules prevent misunderstandings, protect the property, and enhance the guest experience. Discover how to create them.
How to Manage Availability and Calendar Professionally
A well-managed calendar prevents errors and double bookings, enhancing the guest experience. Discover the best practices for management.
How to Edit Your Listing and Keep It Always Updated
An updated listing conveys professionalism and increases inquiries. Discover how to manage and modify key elements.
How to Sync Your iCal Calendar and Avoid Double Bookings
Connect the calendars of your booking platforms to keep your property's availability always up to date.
How to Set Competitive Prices Without Undervaluing Your Property
Set competitive prices for your properties by analyzing the market, considering seasonality, and enhancing the service you provide to your customers.
GROWTH AND PERFORMANCE
10 guides available
Growth, Visibility, and Bookings
Discover how to improve your listing's visibility, increase inquiries, and enhance your online presence.
How to Stand Out from Local Competition and Attract the Right Guests
Standing out in the market is essential: enhance your property and communicate your uniqueness to attract the right guests.
Restricted content
Available to Hosts on Platinum plan
The KPIs Every Host Should Monitor to Grow Their Business
Monitor the key indicators to improve your property's performance and make more effective decisions.
How to Create a Trust-Inspiring Listing that Converts Better
Create a professional announcement that inspires trust and increases bookings, reassuring guests in their choice of your property.
Restricted content
Available to Hosts on Platinum plan
Dynamic Pricing: When to Increase or Decrease Rates to Maximize Earnings
Adjust rates based on demand, events, and traveler behavior to maximize earnings.
The Mistakes That Cause Booking Losses (and How to Avoid Them)
Small mistakes can undermine guest trust and lead to lost bookings. Discover how to identify and correct them.
Restricted content
Available to Hosts on Gold plan or higher
Revenue Management for Vacation Rentals: How to Increase Revenue Without Increasing Work
Optimize prices and occupancy to maximize your property's revenue year-round; it's not enough to just fill the calendar.
How to Get 5-Star Reviews and Turn Them into New Bookings
Positive reviews increase trust and visibility. Discover how to provide memorable experiences to achieve excellent ratings.
Restricted content
Available to Hosts on Gold plan or higher
Strategies to Fill the Calendar in Low Season
Discover strategies to attract guests and increase occupancy even in the low season, avoiding empty rooms and generating revenue.
How to Get More Requests Without Lowering Prices
Increase guest interest and the perceived value of your property to receive more inquiries, without lowering prices.
How to Increase the Visibility of Your Listing
Discover how to enhance the visibility of your listing and attract more potential guests, in addition to a beautiful property.
RELATIONSHIP WITH GUESTS
11 guides available
Communication with Guests
Tips, templates, and strategies for communicating professionally and providing an excellent experience for travelers.
How to Respond to Positive and Negative Reviews
Respond professionally to reviews to build trust and strengthen your online reputation.
Restricted content
Available to Hosts on Platinum plan
Communication Strategies that Increase Direct Bookings
Use communication to build trust and increase conversions, achieving more direct bookings without competing solely on price.
How to Request a Review Without Being Pushy
Request reviews in a natural and professional manner to increase the trust of future guests, without coming across as pushy.
Restricted content
Available to Hosts on Platinum plan
Guest Psychology: How to Increase Trust, Satisfaction, and Positive Reviews
Understanding guest psychology is essential for creating memorable experiences and achieving excellent reviews.
How to Handle a Complaint or Issue During the Stay
Manage complaints and issues professionally, turning challenges into opportunities to strengthen guest trust.
Restricted content
Available to Hosts on Gold plan or higher
How to Turn a Satisfied Guest into a Loyal Customer
Transform a satisfied guest into a loyal customer: build lasting relationships and increase repeat bookings.
How to Communicate During the Stay Without Being Intrusive
Assist guests with a balance of support and respect for their privacy, without being intrusive.
Restricted content
Available to Hosts on Gold plan or higher
Professional Message Templates for Every Situation
Save time and enhance communication with professional templates ready for every stage of the stay.
How to Manage the Most Frequently Asked Questions from Guests
Answer frequently asked questions clearly to save time, enhance the guest experience, and increase bookings.
How to Organize a Perfect Check-in
A well-organized check-in conveys professionalism, reduces stress, and enhances the guest experience. Discover how to prepare for it effectively.
Welcome Message: What to Send to Guests Before Their Arrival
Send a welcome message to convey professionalism, reassure guests, and prepare them for their stay.
RULES AND OBLIGATIONS
15 guides available
Regulations and Compliance
All the necessary information to operate in compliance with tourism regulations and legal obligations.
Documents to Keep and Organize for Managing a Short-Term Rental
Manage short-term rentals with organization: discover which documents to keep and how to prepare them for inspections and audits.
Restricted content
Available to Hosts on Platinum plan
How to Create a 5-Year Growth Plan for Your Tourism Business
Plan for the future: create a 5-year strategic plan to grow your tourism business sustainably and profitably.
Safety of the Property: Minimum Obligations for Hosts
Guest safety is essential: discover the checks and measures to ensure a safe and professional stay.
Restricted content
Available to Hosts on Platinum plan
From Host to Entrepreneur: Building a Short-Term Rental Business
Transform your vacation home into an organized, scalable, and sustainable entrepreneurial business for the long term.
Privacy and Guest Data Processing
Manage guests' personal data correctly, respecting privacy and complying with GDPR for every booking.
Restricted content
Available to Hosts on Platinum plan
Real Estate Holdings and Short-Term Rentals: A Strategy for Growth?
A real estate holding can optimize asset management and represent a strategic solution for investors and industry professionals.
Tourist Tax: What a Host Needs to Know
The tourist tax is a requirement for hosts. Discover how it works and the necessary checks for management.
Restricted content
Available to Hosts on Platinum plan
Wealth Protection Strategies for Vacation Home Owners
Discover strategies to protect the assets of vacation homes and reduce risks in property management.
How to Register Guests on the Alloggiati Web Portal
Registering guests on Alloggiati Web is a legal obligation. Find out who needs to do it, how to obtain the credentials, and the necessary procedures.
Restricted content
Available to Hosts on Platinum plan
Short-Term Rentals and Companies: When It Is Beneficial to Operate with an LLC
Discover when it is advantageous to manage tourist properties with a limited liability company (SRL), the benefits, and the factors to consider before making a decision.
CIN: What It Is, When It Is Needed, and How to Obtain It
The CIN is essential for short-term rentals: find out what it is for, who requires it, and how to use it correctly.
Restricted content
Available to Hosts on Gold plan or higher
Annual Legal Checklist for Hosts
The annual review of documentation ensures an organized and compliant operation, ready for the new tourist season.
Complete Guide to Short-Term Rentals in Italy
Discover the rules on short-term rentals in Italy to manage your business correctly and professionally.
Restricted content
Available to Hosts on Gold plan or higher
How to Prepare for an Inspection or Audit
Organize documents and procedures to handle inspections with calmness and professionalism.
Restricted content
Available to Hosts on Gold plan or higher
Short-Term Rental Taxation: A Practical Guide for Property Owners
Practical guide on the tax aspects of short-term rentals: tax regimes, reporting obligations, and mistakes to avoid for every host.
PREMIUM CONTENT
9 guides available
Marketing and Advanced Growth
Advanced strategies dedicated to hosts who wish to increase visibility, improve performance, and maximize results.
How to Create an Offer that Stands Out in the Market
Standing out in the market is essential: discover how to create a unique and memorable offering to attract the right guests.
Restricted content
Available to Hosts on Platinum plan
ChatGPT for Hosts: 50 Ways to Save Time in Managing Your Vacation Home
ChatGPT is an assistant for your tourism business: it enhances communication, creates content, and saves you time in managing your vacation rental.
The Profile of the Ideal Guest: How to Attract the Right Customers
Identify your ideal customer to attract quality bookings and reduce issues and negative reviews.
Restricted content
Available to Hosts on Platinum plan
How to Create a Direct Booking System that Reduces Dependence on OTAs
Building a direct booking system increases margins, strengthens the brand, and creates solid relationships with guests. Discover how!
How to Build Trust Before the Booking Even Happens
Build trust to increase bookings: discover how to enhance the reliability of your property.
Restricted content
Available to Hosts on Gold plan or higher
How to Collaborate with Local Businesses to Generate More Bookings
Collaborate with local restaurants and businesses to enhance the value of your offering and secure more bookings.
Why OTAs Should Not Be Your Only Sales Channel
Relying solely on OTAs can be risky; diversifying your sales channels is essential for the growth of your business.
Restricted content
Available to Hosts on Gold plan or higher
How to Create Experience Packages that Enhance Booking Value
Create experiential packages and collaborate with the local area to enhance the value of your offering and improve profitability.
Restricted content
Available to Hosts on Gold plan or higher
How to Get Repeat Bookings Without Spending on Advertising
Discover strategies to increase repeat bookings and build guest loyalty, saving time and resources.
★ Plans
Which plan is right for you?
Three plans to break free from commissions and grow step by step. Compare services, visibility and support.
Basic
To try
- Unlimited commission-free requests
- Direct chat with users
- Standard listing with 20 photos
- Standard position in search results
- Guest contact by e-mail only
- iCal two-way calendar sync
- Technical support within 24 hours
Gold
Most chosen
- Everything in Basic
- Up to 50 photos + mosaic gallery
- Highlighted position in search results
- You're in your area's showcase
- Guest contact: e-mail + direct WhatsApp
- Marsà AI assistant, base level
- Two-way iCal sync
- Technical support within 24 hours
- 2 social posts per year
Platinum
For the most ambitious properties
- Everything in Gold
- Unlimited photos
- TOP position in search results
- Listing on the Home Page + Top area showcase
- Guest contact: phone + e-mail + WhatsApp + link to your website to drive traffic
- Marsà AI assistant, advanced level
- Two-way iCal sync with 15-minute cron priority
- Your listing created together with the Team + technical support within 24 hours
- 6 social posts per year
★ Self-service
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